The traditional retail industry, as a whole, has faced a number of obstacles over the past 10 to 20 years. Whether it’s the great recession of 2009, the advent of online shopping or recovering from a worldwide health crisis, established retailers have seen a myriad of challenges. While the economy appears to be on an upward trajectory and consumers are buying more online, it’s not simply recessions and online shopping that have impacted retail. It’s ultimately related to whether retailers truly understand their customers and whether they are able to anticipate and deliver what they want. This notion is especially true for one national furniture retailer with a history that spans more than 100 years and revenue over $800 million annually.
As the retail landscape has become more complex and customers more sophisticated, the retailer identified an opportunity to refine its entire data platform. The refinement would help incorporate valuable analytics, delivering data and insights that would drive the company’s future growth.
The national retailer sought help from several technology solution providers, looking for assistance in helping them modernize and build a robust data insights platform. More specifically, they needed a unified, flexible analytics system with diverse capability. This included scalable storage, the ability to rapidly arrange and employ data, and the power to unlock deep insights to help drive success. This change would ultimately deliver exactly what customers want, when they want it and how they want it.Because this undertaking meant a complete digital transformation for the century-old national retailer, BlueGranite was selected as the ideal partner because of its long track record in helping companies develop modern analytics platforms.
After employing a discover and proof of capability process, BlueGranite was able to deliver a number of tools the retailer needed in order to assure its future success. These deliverables have given the retailer everything it needed in order to gain insight, facilitate data driven decision making and identify more opportunities to delight their customers.
BlueGranite was able to provide:
BlueGranite has enabled the national retailer to employ an innovative data platform that establishes a solid foundation, positioning them for significant future potential. That potential includes:
To learn more about how BlueGranite can help your organization better execute around a modern, AI-driven data platform designed to maximize insight and increase revenue, contact us today. We’ll help empower your company for future growth.