A Great Lakes-based over-the-counter drug maker employs more than 10,000 people globally. Since 2005, the public company has made more than a dozen major acquisitions, growing net sales to nearly $5 billion in 2018. While these acquisitions have been great for the bottom line, they have also ushered in operational challenges. As the company brought on new businesses, different internal branches developed or maintained their own processes. As a consequence, the company’s understanding and use of Power BI suffered.
The company decided to partner with BlueGranite to solve their Power BI adoption challenges. The engagement began with a weeks-long discovery period to uncover the origin of the adoption hurdles. These were the findings:
With these findings in mind, BlueGranite put together a six month tactical plan that would:
Technical Solutions
BlueGranite first addressed technical hurdles by eliminating legacy issues and empowering IT to maintain operational improvements moving forward. BlueGranite also developed custom reports, giving IT insight into platform health and user activity.
Process Solutions
When BlueGranite arrived, each department used Power BI in whatever way suited them. The resulting disparate processes hindered collaboration across departments and created inefficiencies. To overcome these obstacles, BlueGranite:
Training Solutions
Finally, BlueGranite focused on training end-users. In total, they delivered hundreds of hours of instruction across more than 40 departments, both in the U.S. and internationally. BlueGranite tailored instruction to the users’ experience and specific role in business data analysis. They also offered one-on-one, on-site, and virtual laboratory sessions giving users targeted, expert Power BI help for their greatest platform challenges.
